Mobile / Laptop Complaints
Electronics like mobiles and laptops are significant investments. If you've received a defective device, faced warranty denial, experienced poor after-sales service, suffered delivery issues, or had problems with replacement or repairs, you can file a consumer complaint.
Types of Complaints
- Manufacturing Defects: Battery issues, display problems, hardware malfunction, or poor build quality
- Warranty Issues: Warranty denial on valid defects or manufacturer refusing to honor warranty terms
- Repair Problems: Poor quality repairs, overcharging for repairs, or unreasonable repair costs
- Delivery Failures: Device arriving damaged, non-delivery despite payment, or incorrect specifications delivered
- Replacement Delays: Service centers refusing replacement or taking excessive time for warranty replacement
- Counterfeit Issues: Receiving a refurbished device sold as new or counterfeit product
Documentation Needed
Collect your purchase invoice and receipt, warranty card and documents, product specifications, photos of the defect or damage, warranty denial letters if any, repair invoices, email communications with the manufacturer or service center, and proof of payment. Keep original packaging if possible. Clear photographic evidence of defects strengthens your claim significantly.
File your mobile or laptop complaint using the form on the right. We'll help you document the issue properly for the manufacturer or e-commerce platform.