Insurance Complaints
Insurance policies protect against financial loss, but disputes arise. If you've faced claim rejection, claim delays, policy misrepresentation, unfair exclusions, poor customer service, or premium disputes, you can file a formal complaint with the insurance company and regulator.
Common Insurance Issues
- Claim Rejection: Claim denied without valid reason or on technical grounds
- Claim Delays: Insurance company taking excessive time to settle valid claims
- Partial Settlement: Claim settled for less than the claimed or entitled amount
- Policy Issues: Misleading information during policy sale or hidden terms and conditions
- Premium Disputes: Unexpected premium increase or unauthorized deductions
- Poor Service: Lack of transparency, unresponsive customer service, or denial of policy benefits
What to Provide
Gather your policy number and policy document, claim reference number and claim form submitted, medical reports (for health insurance), supporting documents (invoices, receipts, repair estimates), insurer's correspondence including claim decision letters, communication records with the insurance company, proof of premium payment, and evidence of the loss or event claimed. Keep all documents organized chronologically.
Submit your insurance complaint using the form on the right. We'll help prepare a formal complaint for the insurance company and IRDA if necessary.