Tickets showed refundable but when I booked they were nonrefundable - via.com
By Amit Kumar
I booked airline tickets delhi to hyderabad return flight through via.com. When I was booking tickets it showed tickets were REFUNDABLE and amount was 6384 rs. When transaction was in progress amount showed 6794rs..when tickets got booked amount deducted was 6944rs Same amount is also mentioned on tickets.. And tickets are NONREFUNDABLE . Now I want to cancel my tickets.. I tried to call customer care of via.com..they couldn't be reached in 27 days.. Today they picked the call and didn't help in anyway and disconnected the phone... Kindly help what to do..