Not providing the service as said and deducting unnecessary amount from my account - Tata sky

In Entertainment and Recreation

By Swatantra Kumar sah

I have taken the connection on 14th of july for the 6 month validity period with hd channel and with hd set up box from the authorized dealer of Tata sky. But on 20th of July my connection has been discontinued due to lack of fund. In this connection I had made many complaint against authorized dealer to customer care of Tata sky but always my problem has been unresolved and as asked from the customer care about this issue then they always say that my mobile number is not reachable so it has been cancelled. Even if I had given my 2 number and email id , no solution has been provided and my dish tv connection has been discontinued. on 28th of July I had recharged my account with 500 but on 30th of July it is showing on tv that my connection will be discontinued due to lack of fund but my monthly connection charge of rs 412 and my account has positive balance but on 30th it is showing negative balance even though I have been provided with 6 months validity I have recharged my account since my connection has been deactivated from 20th of july. So, kindly raise my complaint against Tata sky and it's authorized dealer whose Mobile number is+919520097913 and provide me the justice.

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