Negligence towards kids playing in the kids area - Fun Factory Gurgaon

In Kids & Baby


Dear Concerned, My child ( 3.10 months) was playing in the fun factory on 24th June 2019,during approx 5:30 pm - 7:00 pm... during the playtime he met with an accident and fractured his right hand arm. the doctor has told us a 4 week fracture post which the plaster will be removed. My complaint points: 1. sheer ignorance on kids playing around a staff of 18 - 20+ staff. 2. the email is the company shares is of Chandigarh despite operations in gurgaon. 3. the training and safety certificate is on question since a grave medical injury took place in a known kids play zone. 4. non - cooperative staff and owner who gives a dam for a worried mom. 5. business minded people who does not think to change their way of working for the safety and goodwill of children. 6. i got a cctv footage today ( 27th June) upon running after them and threatening them of complaint. the footage also doesn't clearly show any clue as to how did this happen. right now when i wish to see the other angels of cctv, the manager has left and says she will meet me after 1 hour. My expectations? -- to review this place for children safety and legality of their operations. i would not like any other mother to go through this trauma and unethical behavior of the manager, owners and in sensitive approach to humanity above their business. Warm Regards, Divya

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