Urbanic Reviews, Complaints and Helpline Number

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Address:
kolkata
Customer Care Phone Numbers and Contacts:
9883251810

Urbanic - Not shipping of product

By Ibanribha Shullai on 07 Sep 21

I've ordered for products on urbanic on the 24th August but till date my product was not shipped.I email the customer support but their reply is that the product is under preparation stage.Ive also made full payment of the products.

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Urbanic - NO REFUND, FILTHY LANGUAGE ON CALL, FRAUD

By on 04 Sep 21

Hi Guys, Need your urgent attention here, any immediate help/support would be highly appreciated! This shopping app/site called URBANIC is duping customers showing amazing collection of clothes which is a replica of aliexpress/alibaba sites and one can easily fall prey to the kind of products being shown which is in reality totally discrepant. For instance the quality of the clothes, material everything is just too cheap as opposed to the pictures. Their motive is to making a customer go for refund. Once you request a refund, the money is not refunded irrespective of the time and requests. That apart, they don't have a customer care no. on the app. I requested a refund amount which is pending for long so searched for their number online and got one. When I called their number a guy picked up the call (ph. +91-8797150591 / 9883251810) talking very politely and asked me to fill a form opening the link (looked FISHY) via message in order to get a refund. That's a kolkata number and the person on phone was a bengoli. When I responded saying why do I need to fill a form for my refund and he sensed that am doubting and started abusing me in filthy language. he also had the guts to say that they will not refund the amount unless my UPI details are disclosed by me and the form is filled up. I of course denied but the kind of behavior and language he was using was foul crossing the limits of vulgarity. Please see this link, how many people have complained of the same: https://www.consumercomplaintonline.in/company/urbanic-customer-care-complaint-number-807 Amount to be refunded: Rs. 2424 Just in case anyone knows where to complain and aware the public about such fraud, please do let me know. Thanks

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Urbanic - Refund issue

By Shanaya Thapa on 25 Aug 21

On sat, 21st aug delhivery courier pick my order but didn't give me return receipt as he said courier company never give such thing.. it's been 4 days since now, I'm running here n there for my money. I don't hve the order and also not the refund. Urbanic chat customer service never respond. Do the needful plz

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Urbanic - Amount not refunded

By Nidhi arya on 24 Aug 21

It's been 5 month and my amount has not been refunded yet. It's showing pickup is successful but the process of quality check has not yet completed..

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Urbanic - No update on orders shipment

By Anupama V on 18 Aug 21

Have placed an order with order id210803223107005001 It's been 3 weeks and I haven't received any update on this order. Customer care only responds with standard responses. This is totally a fake company

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Urbanic - Amount is not refund yet

By Anchal on 09 Aug 21

I order 1 top and 1 jeans but urbanic send me denim top and then maine refund ka request daala but abhi tak koi refund nhi aaya hai or mere dono top bhi ja chuke hai

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Urbanic - I didn't get my refund back

By Jiya sarawgi on 05 Aug 21

I ordered t shirt and didn't get my refund back I complain in app 12 -13 times they give same rply wait for 10 days 10 days now it's more than 10 days and now customer care not replying I complaint on its official website my money 858 I want back

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Urbanic - Urbanic - They didn’t get my money back

By Alia on 31 Jul 21

Urbanic - They didn’t get my money back By Midhat on 17 Jul 21 I ordered a top from urbanic but the size is too big for me so i return it but they didn’t get my money back i ordered the top on july and return it on one week but the money is not back now august started and my money didn’t back i messaged on urbanic customer service also but they did no response!!! I’m very angry and worry about my money i needed my money back Urbanic are a bunch of crook...

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Urbanic - Urbanic - They didn’t get my money back

By Alia on 31 Jul 21

Urbanic - They didn’t get my money back By Midhat on 17 Jul 21 I ordered a top from urbanic but the size is too big for me so i return it but they didn’t get my money back i ordered the top on july and return it on one week but the money is not back now august started and my money didn’t back i messaged on urbanic customer service also but they did no response!!! I’m very angry and worry about my money i needed my money back Urbanic are a bunch of crook...

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Urbanic - Order not Received-More than 2 months

By Shreyal gokhe on 30 Jul 21

I ordered on 10th june from Urbanic And till now they have not shipped my order. Everytime i reach out they dont reply correctly. I got a call from Urbanic, the girl said we ll be shipping your order in 24hours . But i have no update on the shipping. This is a prepaid order m so furious. They are literally scaming people

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Urbanic - Return option not available

By on 28 Jul 21

I ordered a track pant and t shirt on 17th July and it came after 11 days. The delivery is so late. And also the product is not good so I want to return the item. At the time of ordering the return policy was available. But there is no option for return. And the customer service is also not replying. It's terrible.

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Urbanic - They didn’t get my money back

By Midhat on 17 Jul 21

I ordered a jeans from urbanic but the size is too big for me so i return it but they didn’t get my money back i ordered the jeans on April and return it on same month but the money is not back now july started and my money didn’t back i messaged on urbanic customer service also but they did no response!!! I’m very angry and worry about my money i needed my money back Urbanic are a bunch of crook...

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Urbanic - Bank issue refund pay

By on 08 Jul 21

My order no purches bank detail into transfer refund pay amount.it is upi bank accuont information urbanic app transfer any bank acct holdr

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Urbanic - No sign of refund

By on 01 Jul 21

5 month pass no sign of my refund. I return the itams the next day of delivery because i got the wrong items. I am sick and tired of repeating the same words over and over again. It was the biggest mistake choosing arbanic. Order id- 210112100619072001 Date-12:01:2021 Pending refund- 1689 Contact number- 9077257523

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Urbanic - Damaged jewellery and no refund

By Swati on 07 May 21

I have received a damaged jewellery from urbanic 10 days ago and reported the matter same day along with all evidence and documents they asked for. It has been 5 days already I have returned the damaged jewellery package and dropped several mails to their customers care email id but they don't care to respond. The hilarious part was they do quality check on damaged jewellery which I didn't get. Its like they fix it and foul some other customers with it. Anyway all my concern is they didn't address the issue and don't respond the customer even after dropping several mails. There is no Escalation email id, so basically you are stuck with a customer care ID where nobody reply at all. I don't even know if I get my refund back. Horrible experience with urbanic and now i have learnt a lesson, no way I will be shopping from this website.

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Urbanic - Refund

By Diya thapa on 01 May 21

So I got small jeans so I wanted to return I did returned but I didn't got money back well that's a very bad service tho

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Urbanic - Refund pending

By Aparna on 09 Apr 21

Hey they delivered me wrong parcel I order 4 product I received o ly one product that is also wrong.. It's being 40 days no one looking into it... My order id is-210228201053085003 pending amount is 5252 rs

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Urbanic - Refund pending

By Aparna on 09 Apr 21

Hey they delivered me wrong parcel I order 4 product I received o ly one product that is also wrong.. It's being 40 days no one looking into it

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Urbanic - Refund not sent

By Nimisha Gupta on 21 Feb 21

Returned dress order no. 210117180129091003 More than 15 days passed No message or money refund

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Urbanic - They are not refunding my money

By Juhi Khurana on 18 Feb 21

This is my order id 201124125644006003 Order date-24/11/2020 Order delivered on 10/12/2020 Total amount to be refund-2826 And also returned all the product in 1-2 days still i did not get my refund what type of quality check is going on? Now they are saying they didn’t got the product but in the app it is written items picked up. I have given all items to delivery boy they are trusting on delivery partner as they were saying they also dont picked what type of rubbish company is this and their partners too these types pf e-commerce website will be banned in india as they fooling the customer. I have also share the pictures where it has written item has been picked up Fake URBANIC

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Urbanic - Did not receive refund money

By Sanjana poojary on 13 Feb 21

I returned 2 items purchased from Urbanic with order ID: 210116161501014004 Order Date: 16 Jan 2021 It's been more than 3 weeks and i haven't received my refund money

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Urbanic - Not refunding the amount.

By Shahina Qureshi on 12 Feb 21

Ive returned 2 products to urbanic worth 2500 it has reached their warehouse since 1 feb its under quality check. I shuld have received the refund by now , but everytime i talk to an executive they tell me its under quality check wait for 3- 5 days.its been 11 days now n no other option to contact dem. I get the same repeated answer but no refund.

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Urbanic - Refund not initiated

By Amisha on 09 Feb 21

I ordered few clothes from Urbanic on 23rd Jan. Received it on 27th Jan and immediately after trying them I returned it because the size was too small. They picked it up on 28th and since then the refund is not initiated. They don’t have proper customer service to talk only chats in which they say the same thing again and again that the quality inspection is yet to be done. Please get me my refund money it’s around 5000?. My order IDs on Urbanic is : 210123131052072001 210127155003073001

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Urbanic - Refund

By Mahima Sidana on 09 Feb 21

I have order Brown Coat and quality is not good.. The coat has taken by the company on 5 feb but refund is not giving till now There is no number also If it is not to do anything i have to take action for the company

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Urbanic - Not refunding my money

By Aparna Singh on 19 Jan 21

Hey i order 2 products worth rs 3207 I created the return in 02/01/21 but due to technical from there is got cancelled for no reason... Then the have taken the offline return request for my products it's being more than 15 days they are not creating return.. And they have given 24-48 hrs waiting for so many times

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Urbanic - Return money

By Nangki ketan on 12 Jan 21

I have ordered a sweater and also paid the money on November 26 but still I have not got my product.. I want my money back because I have not got my product it's already 2 months

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Urbanic - Return my parcel

By ROSHNI ARYA on 09 Jan 21

Not my requirement

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Urbanic - Return my parcel

By ROSHNI ARYA on 09 Jan 21

Not like my exceptaion

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Urbanic - Return and refund

By Anjali Patel on 30 Dec 20

The size of Urbanic ZIPPER T SHIRT is really very small so I want to return it and want refund back. The product is absolutely new with tags so want to return.

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Urbanic - Can not return bad product

By Vrinda Mehta on 21 Dec 20

I have ordered a sweater from Urbanic and the product is of bad quality. I want to return this Product but can not do as in the Urbanic application when I log in with my email or phone number it does not show my details. This is the same email address and phone number on which i have received their email with order id. Order Number : 201207001531089001

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