Urbanic Reviews, Complaints and Helpline Number

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Address:
kolkata
Customer Care Phone Numbers and Contacts:
9090837542

Urbanic - Not pickup my return dress

By Merza on 09 Oct 21

Not pickup my return dress if you not pickup my dress i will complint police station.i dont want that dress .i dont like this dress and cloth.i am not statisfied.

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Urbanic - Too much delay in product delivery

By Suchitra ghorpade on 09 Oct 21

My order id is 210924073015028002. I ordered on 7th october and order to expected to be delivered between 3rd to 7th october but yet the order is not being delivered. This is too letharguc approach from your organisation. Kindly deluver the product at the earliest. Hope cor your quick action With regards

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Urbanic - Wrong size sent and delayed delivery

By Nalina Gangavathi on 08 Oct 21

The size was wrong of the cloth delivered. XXL was the size I ordered but I received L size Delivery is late. Initially it was supposed to be sent on 30 September but delivered on 8th October. After placing the order I received a sms that it's out of stock. Extremely disappointed and dissatisfied with shopping experience.

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Urbanic - My return products are not getting picked up, hence, I am not getting my refund.

By on 30 Sep 21

My return-products are lying with me since past 15 days. Repeatedly complaining but I am not getting any response. I told I will self-ship the order, but they are not sharing the courier details. I am really upset with the response, I want my refund. These products are not of my size.

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Urbanic - Delay in delivery

By on 18 Sep 21

Order no- 210910104955022001 I placed an order on 10th September. Its the 18th September and there is no progress in my order . This is my 2nd complaint and urbanic is taking way too long to deliver the order

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Urbanic - Not shipping of product

By Ibanribha Shullai on 07 Sep 21

I've ordered for products on urbanic on the 24th August but till date my product was not shipped.I email the customer support but their reply is that the product is under preparation stage.Ive also made full payment of the products.

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Urbanic - NO REFUND, FILTHY LANGUAGE ON CALL, FRAUD

By on 04 Sep 21

Hi Guys, Need your urgent attention here, any immediate help/support would be highly appreciated! This shopping app/site called URBANIC is duping customers showing amazing collection of clothes which is a replica of aliexpress/alibaba sites and one can easily fall prey to the kind of products being shown which is in reality totally discrepant. For instance the quality of the clothes, material everything is just too cheap as opposed to the pictures. Their motive is to making a customer go for refund. Once you request a refund, the money is not refunded irrespective of the time and requests. That apart, they don't have a customer care no. on the app. I requested a refund amount which is pending for long so searched for their number online and got one. When I called their number a guy picked up the call (ph. +91-8797150591 / 9883251810) talking very politely and asked me to fill a form opening the link (looked FISHY) via message in order to get a refund. That's a kolkata number and the person on phone was a bengoli. When I responded saying why do I need to fill a form for my refund and he sensed that am doubting and started abusing me in filthy language. he also had the guts to say that they will not refund the amount unless my UPI details are disclosed by me and the form is filled up. I of course denied but the kind of behavior and language he was using was foul crossing the limits of vulgarity. Please see this link, how many people have complained of the same: https://www.consumercomplaintonline.in/company/urbanic-customer-care-complaint-number-807 Amount to be refunded: Rs. 2424 Just in case anyone knows where to complain and aware the public about such fraud, please do let me know. Thanks

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Urbanic - Order

By Nishu Kumari on 03 Sep 21

I ordered my dress of rs. 1577 one jeans and one top on 23 aug 2021 today 3 sep 2021 delivery of my order was pending so plzz give order earlier because I have to wear this on my some special day so Or order delivery happening time is just 4 to 5 but 10 days happen so plzz make it fast

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Urbanic - RECEIVED WRONG PRODUCT AND SIZE PROBLEM

By Akansha Tyagi on 31 Aug 21

This is pathetic Urbanic firstly has send me wrong product and secondly the other products were supposed to be picked up for exchange or return due size problem and pathetic pathetic service but no one has called me from Urbanic.I only received mails saying my issue is resolved like whitold them . I as customer so frustrated with this service. I will definitely take it further.

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Urbanic - Not returning my money back

By Anjana Kumari on 30 Aug 21

I ordered 2 jeans the days i received I applied for return they took one and didn't send my money and no one came to take another jeans

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Urbanic - refund issue

By jyoti singh on 27 Aug 21

maine 5 items purchase kiye do return k liye request dala but item to return hua refund till date nhi aaya .

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Urbanic - Refund issue

By Shanaya Thapa on 25 Aug 21

On sat, 21st aug delhivery courier pick my order but didn't give me return receipt as he said courier company never give such thing.. it's been 4 days since now, I'm running here n there for my money. I don't hve the order and also not the refund. Urbanic chat customer service never respond. Do the needful plz

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Urbanic - Amount not refunded

By Nidhi arya on 24 Aug 21

It's been 5 month and my amount has not been refunded yet. It's showing pickup is successful but the process of quality check has not yet completed..

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Urbanic - No update on orders shipment

By Anupama V on 18 Aug 21

Have placed an order with order id210803223107005001 It's been 3 weeks and I haven't received any update on this order. Customer care only responds with standard responses. This is totally a fake company

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Urbanic - Amount is not refund yet

By Anchal on 09 Aug 21

I order 1 top and 1 jeans but urbanic send me denim top and then maine refund ka request daala but abhi tak koi refund nhi aaya hai or mere dono top bhi ja chuke hai

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Urbanic - I didn't get my refund back

By Jiya sarawgi on 05 Aug 21

I ordered t shirt and didn't get my refund back I complain in app 12 -13 times they give same rply wait for 10 days 10 days now it's more than 10 days and now customer care not replying I complaint on its official website my money 858 I want back

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Urbanic - Urbanic - They didn’t get my money back

By Alia on 31 Jul 21

Urbanic - They didn’t get my money back By Midhat on 17 Jul 21 I ordered a top from urbanic but the size is too big for me so i return it but they didn’t get my money back i ordered the top on july and return it on one week but the money is not back now august started and my money didn’t back i messaged on urbanic customer service also but they did no response!!! I’m very angry and worry about my money i needed my money back Urbanic are a bunch of crook...

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Urbanic - Urbanic - They didn’t get my money back

By Alia on 31 Jul 21

Urbanic - They didn’t get my money back By Midhat on 17 Jul 21 I ordered a top from urbanic but the size is too big for me so i return it but they didn’t get my money back i ordered the top on july and return it on one week but the money is not back now august started and my money didn’t back i messaged on urbanic customer service also but they did no response!!! I’m very angry and worry about my money i needed my money back Urbanic are a bunch of crook...

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Urbanic - Order not Received-More than 2 months

By Shreyal gokhe on 30 Jul 21

I ordered on 10th june from Urbanic And till now they have not shipped my order. Everytime i reach out they dont reply correctly. I got a call from Urbanic, the girl said we ll be shipping your order in 24hours . But i have no update on the shipping. This is a prepaid order m so furious. They are literally scaming people

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Urbanic - Return option not available

By on 28 Jul 21

I ordered a track pant and t shirt on 17th July and it came after 11 days. The delivery is so late. And also the product is not good so I want to return the item. At the time of ordering the return policy was available. But there is no option for return. And the customer service is also not replying. It's terrible.

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Urbanic - They didn’t get my money back

By Midhat on 17 Jul 21

I ordered a jeans from urbanic but the size is too big for me so i return it but they didn’t get my money back i ordered the jeans on April and return it on same month but the money is not back now july started and my money didn’t back i messaged on urbanic customer service also but they did no response!!! I’m very angry and worry about my money i needed my money back Urbanic are a bunch of crook...

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Urbanic - Bank issue refund pay

By on 08 Jul 21

My order no purches bank detail into transfer refund pay amount.it is upi bank accuont information urbanic app transfer any bank acct holdr

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Urbanic - No sign of refund

By on 01 Jul 21

5 month pass no sign of my refund. I return the itams the next day of delivery because i got the wrong items. I am sick and tired of repeating the same words over and over again. It was the biggest mistake choosing arbanic. Order id- 210112100619072001 Date-12:01:2021 Pending refund- 1689 Contact number- 9077257523

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Urbanic - Damaged jewellery and no refund

By Swati on 07 May 21

I have received a damaged jewellery from urbanic 10 days ago and reported the matter same day along with all evidence and documents they asked for. It has been 5 days already I have returned the damaged jewellery package and dropped several mails to their customers care email id but they don't care to respond. The hilarious part was they do quality check on damaged jewellery which I didn't get. Its like they fix it and foul some other customers with it. Anyway all my concern is they didn't address the issue and don't respond the customer even after dropping several mails. There is no Escalation email id, so basically you are stuck with a customer care ID where nobody reply at all. I don't even know if I get my refund back. Horrible experience with urbanic and now i have learnt a lesson, no way I will be shopping from this website.

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Urbanic - Refund

By Diya thapa on 01 May 21

So I got small jeans so I wanted to return I did returned but I didn't got money back well that's a very bad service tho

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Urbanic - Refund pending

By Aparna on 09 Apr 21

Hey they delivered me wrong parcel I order 4 product I received o ly one product that is also wrong.. It's being 40 days no one looking into it... My order id is-210228201053085003 pending amount is 5252 rs

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Urbanic - Refund pending

By Aparna on 09 Apr 21

Hey they delivered me wrong parcel I order 4 product I received o ly one product that is also wrong.. It's being 40 days no one looking into it

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Urbanic - Refund not sent

By Nimisha Gupta on 21 Feb 21

Returned dress order no. 210117180129091003 More than 15 days passed No message or money refund

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Urbanic - They are not refunding my money

By Juhi Khurana on 18 Feb 21

This is my order id 201124125644006003 Order date-24/11/2020 Order delivered on 10/12/2020 Total amount to be refund-2826 And also returned all the product in 1-2 days still i did not get my refund what type of quality check is going on? Now they are saying they didn’t got the product but in the app it is written items picked up. I have given all items to delivery boy they are trusting on delivery partner as they were saying they also dont picked what type of rubbish company is this and their partners too these types pf e-commerce website will be banned in india as they fooling the customer. I have also share the pictures where it has written item has been picked up Fake URBANIC

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Urbanic - Did not receive refund money

By Sanjana poojary on 13 Feb 21

I returned 2 items purchased from Urbanic with order ID: 210116161501014004 Order Date: 16 Jan 2021 It's been more than 3 weeks and i haven't received my refund money

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