Oyo rooms Reviews, Complaints and Helpline Number

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Customer Care Phone Numbers and Contacts:
093139 31393

Oyo rooms - Cancellation amount can not be credited in my account

By Saud alsm on 19 Nov 20

M ne 2nov 20 ko hotel shiv shakti residency katra m book kiya(booking id LPGM9548). Train cancel k wajah se booking cancel krna pra , so m 4 nov ko booking cancel kr diya, cancel day se aaj 16 days ho gye bt amount bank account m credit nhi hua .jb m ne oyo helpline pe baat kiya to bta rhe ki hamare end se payment successho gya h.aur bank ref no. V de rhe h .bt mera sawal h ki agr oyo rooms k end payment done h to payment account m kyu nhi aaya?

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OYO and Google Pay - REFUND OF MONEY

By Abdul Nishar Khan on 18 Aug 19

I had booked a room at hotel Manali at Ahmedabad on 13/07/2019 and had made a advance payment of ₹ 1137/- through my Google Pay account vide transaction ref no.919420031837, but due to unforeseen circumstances I had to cancel my booking of OYO on 25/07/2019, as per their policy the amount after cancellation would take 7 to 14 working hours but still the amount is not credited into my bank accounts, on asking from OYO representatives they say your amount is already being credited back and was asked to contact Google Pay authorities further they are responsible, OYO had provided me the below information of refund transaction Refund Settled from our end, Find the details:- "Transaction ID :-si11cfwlonnplv0veo2qy1gx Refund ID :- xnw4az3trkwe9u2w0wpox8g Refund Amount :- 1137 ​ if you have not received your refund Kindly contact your Source and tell them to share charge back form with oyo." I contacted Google Pay with the above information but they did not agree with the refund details given by OYO, Google Pay demanded the UPI & RRN details of OYO but OYO did not provide me with UPI details, I have been swinging between the two for my hard earned money of ₹ 1137 & feel to be cheated, I request for early & favorable action.

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Oyo - Regarding booking

By Dr Rahul on 07 Aug 19

Respected sir/mam I had booked a homestay from oyo app. When I checked in the place was very bad... Having alot of leechs,cockroaches, fungus everywhere. When I asked the oyo customer for change my hotel. They waste my 5-6 hrs, saying that we are trying, we are trying. But they didn't arrange any hotel or room for me. At last I booked another hotel for me.

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