Amount deducted but product not delivered - Blue Dart

In Other

By Rochelle Britto


To begin with, I had orderd an watch from a website that choose blue dart as their delivery agent. Details- 1- BENETTON-WOMEN-BR WATCH. Worth Rs 2000 on 7th July,2019. The product was told to be delivered within 10 to 12 days. 2- On the 21st of July after not receiving my order I contacted my purchase site. To which they said the order was already dispatched by them and the tracing id of blue dart was given. 3-After tracking the order on the bluedart website the order showed dilivered on the 13th July. This bought me to concern that the order wasn’t received by any of us in the family. 4- I immediately contacted blue dart. And since then they have no clue. No1 replies to my emails, calls. They just keep ignoring me. 5- Also they did not send me any msg conveying that the order is out for delivery or so. And they also have the proof of the same. After repeated mails and calls there has been no solution by then. It’s more than a month now.


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