Non return of Mobile / replacement of mobile - Amazon India
By Alpa Parekh
Dear Sir We have bought Samsung M30 phone from Amazon India. As soon as we received it, we understood that it is older version hence we did not open the pack and keep it in original condition itself. We requested Amazon via email as well as phone call that please take the phone back and give us Samsung M30S instead. We are ready to pay difference and courier charges. However, customer care is not giving adequate response to us and informing us that they will not take it back. We are stuck with this phone and there is no one to help us here.