Amazon is not initiating refund - Amazon

In Internet Services

By Rumpa Kundu

I purchased 2 sets of led candles from amazon and made online payment. On 10th auguest 2019 , I got a message from amazon that item has been delivered but i didn't receive any item. I called customer care regarding this but they are not initiating my refund. They said that they would intiate amount rs 677 but till now they have not done anything.. My amazon order id Order # 402-9500155-7509953. Could you please look into this issue.

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