Fraud - Aahanaâ€™s Collection, Neha Arora, A-17 Sai Apartment, Sector 13, Rohini Near Goodwill Apartment Delhi
I, Shalini Khanna, live in Melbourne, Australia and I have ordered for a saree and stitched suit from Aahana's collection, Neha Arora (A-17, Sai Apartment, Sector-13, Rohini, Near Goodwill Apartment, Delhi-110 085, Phone number-9999408323) on 29.03.2019 through whatsapp. She promised me to deliver both by 10th April, 2019 (apparent from messages sent by her on whatsapp). Believing her, I transferred Rs. 19500 to her bank account which stands duly acknowledged by them. When i asked her to give receipt, she said confirmation is the receipt too. After that, on asking the details of clothes shipped, she barely assured that your dresses will be delivered.She never provided me with the shipping or tacking details despite various requests by me. After that, she stopped replying me and also stopped taking my calls. Frustrated by this, on 24th April, 2019 I was impelled to rescind the contract and requested her to return my money for which she didnt reply. At last, on 13th May i served her with a legal notice through my counsel for return of my money. On that she replied on phone that there is no refund policy. After my legal notice , On 25th May, to cover up her fraud, she sent message that she has sent a parcel and asked me to receive that for which i asked her t refund my amount now which she refused. I also came to know she is illegally running the business without Import-Export number and GST number which is sine qua non for exporting from India. On my various requests for refunding my amount, she didnot pay heed to it.